Is the email subject "Thank you for your Geek Squad purchase – Order #[NUMBER]" a scam?

Yes. TitanAlert tracks this as a Geek Squad Refund Scam phishing subject line. Do not click links or call numbers in the message; report it as phishing and use reportfraud.ftc.gov.

What should I do if I received this email?

Do not click links or open attachments. Mark the message as phishing in your email app, forward phishing to reportphishing@apwg.org if you can, change passwords if you already clicked, and file a report at reportfraud.ftc.gov.

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⚠ Verified Phishing Email

Do not click any links in this email. Do not call any phone numbers listed. Report it to your email provider as phishing.

Why this subject line is flagged

TitanAlert lists this as a verified Geek Squad Refund Scam phishing pattern. Criminals reuse subject lines like this to trick people into clicking links or handing over login details. A common hook in similar messages: Call number to cancel order; scammer requests bank login for 'refund processing' Messages may spoof "Best Buy / Geek Squad <orders@geeksquad-billing.com>" — the visible sender can be faked. Do not use links or phone numbers from the email. Forward the message to your provider as phishing, and report fraud at reportfraud.ftc.gov.

"Thank you for your Geek Squad purchase – Order #[NUMBER]"

Phishing Email Subject Line

Spoofed Sender

Best Buy / Geek Squad <orders@geeksquad-billing.com>

Scam Category

Geek Squad Refund Scam

Typical Call to Action

Call number to cancel order; scammer requests bank login for 'refund processing'

What To Do

1.Do not click any links or call any numbers in the email.
2.Mark the email as phishing/spam in your email client.
3.Forward phishing emails to reportphishing@apwg.org.
4.Report to the FTC at reportfraud.ftc.gov.
5.If you clicked a link, change your passwords and monitor your accounts.

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