Scam Types
Tech Support Scams
Scam type — FTC & BBB data
The FTC and BBB track fraud by category. This page summarizes the data for this scam type and how to protect yourself.
Last updated: March 2026
FTC Consumer Sentinel (national)
- Reports: 38,000
- Total loss: $924M
- Median loss: $1,500
BBB Scam Tracker 2024
- Reports 2024: 5,632
- Risk score: 7.8
- Median loss: $1,500
- Top contact: Phone/Pop-up Alert
What is this scam?
Fake Microsoft, Apple, or antivirus alerts claiming your computer is infected. Scammers request remote access and payment for fake repairs.
How to avoid & report
- Never send money or gift cards to someone you have not met in person.
- Verify contact details independently (official website, phone number).
- Report to the FTC at reportfraud.ftc.gov.
- File a complaint with the BBB at bbb.org/file-a-complaint.
Related FTC alerts
FTC consumer alerts that match this scam type:
- Questions about your Amazon Prime settlement refund? Read onMar 2026
- That text or email about your “tax refund” is a scamMar 2026