Bank Statement Descriptor
SYMANTECFraudulent Bank Statement Charge — Refund scam / Unauthorized subscription renewal
$200.00+
1
Refund scam / Unauthorized subscription renewal
Yesterday
What is this charge?
Older or legacy Norton accounts might show 'SYMANTEC' as the descriptor. Scammers exploit this by sending fake renewal notices, similar to Norton/LifeLock scams, leading to attempts to defraud users of $200 or more through refund scam tactics.
How much does SYMANTEC charge?
The typical charge amount for "SYMANTEC" is $200.00+. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is SYMANTEC a scam?
"SYMANTEC" is highly suspicious. Our database rates it 75/100 for fraud risk. Multiple consumers have reported unauthorized charges.
What to do if you see SYMANTEC on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see SYMANTEC on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "SYMANTEC", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized recurring charge"
Tell your bank you never authorized a subscription. This is covered under Regulation E (debit cards) or the Fair Credit Billing Act (credit cards).
- 4
Cancel at the source
Search your email inbox for any confirmation from this merchant and cancel any linked account. Screenshot the cancellation confirmation.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "SYMANTEC" on my bank statement?
- Older or legacy Norton accounts might show 'SYMANTEC' as the descriptor. Scammers exploit this by sending fake renewal notices, similar to Norton/LifeLock scams, leading to attempts to defraud users of $200 or more through refund scam tactics.
- Is "SYMANTEC" a scam?
- Yes. "SYMANTEC" is classified as a Refund scam / Unauthorized subscription renewal with a threat level of 75/100 in the TitanAlert database. It has been reported by 1 consumer and is considered medium-high severity.
- How much does "SYMANTEC" typically charge?
- The typical charge amount for "SYMANTEC" is $200.00+. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "SYMANTEC" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported SYMANTEC?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by SYMANTEC?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
Scam category: Refund scam / Unauthorized subscription renewal
This charge is categorized as Refund scam / Unauthorized subscription renewal. See national FTC & BBB statistics for this scam type:
View Refund scam / Unauthorized subscription renewal statistics & how to avoid →Related Fraudulent Descriptors
Other refund scam / unauthorized subscription renewal descriptors in our database
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