Bank Statement Descriptor
MEDIASUPRTFraudulent Bank Statement Charge — Hidden subscription trap / Fake tech support
$40.00
1
Hidden subscription trap / Fake tech support
Today
What is this charge?
Users are charged for an unknown 'service' called 'Home VPN'. This descriptor is linked to 'RAY WEB SUPPORT'.
How much does MEDIASUPRT charge?
The typical charge amount for "MEDIASUPRT" is $40.00. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is MEDIASUPRT a scam?
Yes, "MEDIASUPRT" is almost certainly fraudulent. With a threat level of 85/100, this charge has been confirmed as a scam by multiple consumer reports.
What to do if you see MEDIASUPRT on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see MEDIASUPRT on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "MEDIASUPRT", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized recurring charge"
Tell your bank you never authorized a subscription. This is covered under Regulation E (debit cards) or the Fair Credit Billing Act (credit cards).
- 4
Cancel at the source
Search your email inbox for any confirmation from this merchant and cancel any linked account. Screenshot the cancellation confirmation.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "MEDIASUPRT" on my bank statement?
- Users are charged for an unknown 'service' called 'Home VPN'. This descriptor is linked to 'RAY WEB SUPPORT'.
- Is "MEDIASUPRT" a scam?
- Yes. "MEDIASUPRT" is classified as a Hidden subscription trap / Fake tech support with a threat level of 85/100 in the TitanAlert database. It has been reported by 1 consumer and is considered high severity.
- How much does "MEDIASUPRT" typically charge?
- The typical charge amount for "MEDIASUPRT" is $40.00. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "MEDIASUPRT" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported MEDIASUPRT?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by MEDIASUPRT?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
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