Bank Statement Descriptor
Antivirus protection (unspecified merchant)Fraudulent Bank Statement Charge — Refund scam (fake antivirus subscription)
$199
1
Refund scam
Yesterday
What is this charge?
Robocall confirming a $199 charge for antivirus protection, prompting the user to call back to dispute, leading to a refund scam.
How much does Antivirus protection (unspecified merchant) charge?
The typical charge amount for "Antivirus protection (unspecified merchant)" is $199. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is Antivirus protection (unspecified merchant) a scam?
"Antivirus protection (unspecified merchant)" is highly suspicious. Our database rates it 75/100 for fraud risk. Multiple consumers have reported unauthorized charges.
What to do if you see Antivirus protection (unspecified merchant) on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see Antivirus protection (unspecified merchant) on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "Antivirus protection (unspecified merchant)", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized recurring charge"
Tell your bank you never authorized a subscription. This is covered under Regulation E (debit cards) or the Fair Credit Billing Act (credit cards).
- 4
Cancel at the source
Search your email inbox for any confirmation from this merchant and cancel any linked account. Screenshot the cancellation confirmation.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "Antivirus protection (unspecified merchant)" on my bank statement?
- Robocall confirming a $199 charge for antivirus protection, prompting the user to call back to dispute, leading to a refund scam.
- Is "Antivirus protection (unspecified merchant)" a scam?
- Yes. "Antivirus protection (unspecified merchant)" is classified as a Refund scam (fake antivirus subscription) with a threat level of 75/100 in the TitanAlert database. It has been reported by 1 consumer and is considered medium-high severity.
- How much does "Antivirus protection (unspecified merchant)" typically charge?
- The typical charge amount for "Antivirus protection (unspecified merchant)" is $199. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "Antivirus protection (unspecified merchant)" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported Antivirus protection (unspecified merchant)?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by Antivirus protection (unspecified merchant)?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
Related Fraudulent Descriptors
Other refund scam (fake antivirus subscription) descriptors in our database
NORTON 360
🔄Refund scam / Unauthorized subscription renewal
Fake renewal notices for Norton 360, often with exorbitant amounts like $599, are used in refund scams. Victims are pressured to call a fake support number, where scammers try to extract financial information or gain remote access, resulting in unauthorized charges.
MCAFEE *WWW.MCAFEE.COM
💸Fake invoice, unauthorized charges, refund scam
Fake McAfee invoices or charges appearing as 'MCAFEE *WWW.MCAFEE.COM' on bank statements, often for unauthorized amounts, leading to refund scams.
APPLE STORE - CA
🎣Phishing/Refund Scam
Scammers send fake Apple security alerts via text message, claiming unusual activity and unauthorized charges at 'Apple Store - CA' for $143.95, urging users to call a fake support number or visit a phishing website to 'verify' their account.