Is TRUIST FINANCIAL CORPORATION a scam?
CFPB fraud-related complaint data
If you are wondering whether this company is legitimate, the CFPB complaint data can help. We have compiled the fraud-related complaint breakdown below.
Last updated: March 2026
Fraud complaints
438
Top product
Money transfer, virtual currency, or money service
States affected
5
Complaint breakdown by issue
States affected
AR|FL|MD|NC|SC
Sample consumer narrative (anonymized)
On XX/XX/year>, I was tricked into sending {$590.00} through XXXX XXXX 's barcode send-money service at XXXX XXXX XXXX A scammer sent me a fake police warrant with my name on it, making me think I had to pay or face arrest. I believed it was real and completed the transfer. I reported to Truistthey verbally denied my claim over the phone, saying I authorised it. They never asked for proof. No refu
What are CFPB complaints?
The Consumer Financial Protection Bureau (CFPB) collects complaints about financial products and services. Complaints tagged as fraud or scam are included in our summary. This data does not constitute a legal finding.
How to check if a company is legitimate
- Verify registration with the SEC, state regulators, or BBB where applicable.
- Search the company name + "scam" or "complaints" for recent reports.
- Never send money or share personal information before verifying.
Where to report
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