Bank Statement Descriptor
XSOLLA_ROBLOXFraudulent Bank Statement Charge — Unauthorized charge/potential fraud
£5.11
1
Unauthorized charge/potential fraud
Yesterday
What is this charge?
A small charge from Xsolla related to Roblox, potentially a test charge before a larger fraudulent transaction.
How much does XSOLLA_ROBLOX charge?
The typical charge amount for "XSOLLA_ROBLOX" is £5.11. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is XSOLLA_ROBLOX a scam?
"XSOLLA_ROBLOX" is highly suspicious. Our database rates it 70/100 for fraud risk. Multiple consumers have reported unauthorized charges.
What to do if you see XSOLLA_ROBLOX on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see XSOLLA_ROBLOX on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "XSOLLA_ROBLOX", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized charge"
State clearly that you did not authorize this charge and have no relationship with this merchant.
- 4
File a complaint with the CFPB
Submit at consumerfinance.gov/complaint — CFPB complaints are forwarded to your bank and require a formal response within 15 days.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "XSOLLA_ROBLOX" on my bank statement?
- A small charge from Xsolla related to Roblox, potentially a test charge before a larger fraudulent transaction.
- Is "XSOLLA_ROBLOX" a scam?
- Yes. "XSOLLA_ROBLOX" is classified as a Unauthorized charge/potential fraud with a threat level of 70/100 in the TitanAlert database. It has been reported by 1 consumer and is considered medium-high severity.
- How much does "XSOLLA_ROBLOX" typically charge?
- The typical charge amount for "XSOLLA_ROBLOX" is £5.11. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "XSOLLA_ROBLOX" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported XSOLLA_ROBLOX?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by XSOLLA_ROBLOX?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
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