Bank Statement Descriptor
GOOGLE *Play g.co/helppayFraudulent Bank Statement Charge — Unauthorized Google Play charges
$2.xx-$14.xx
1
Unauthorized Google Play charges
Yesterday
What is this charge?
Users reported multiple unauthorized charges with this descriptor, ranging from $2 to $14, appearing on their credit card statements.
How much does GOOGLE *Play g.co/helppay charge?
The typical charge amount for "GOOGLE *Play g.co/helppay" is $2.xx-$14.xx. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is GOOGLE *Play g.co/helppay a scam?
"GOOGLE *Play g.co/helppay" is highly suspicious. Our database rates it 80/100 for fraud risk. Multiple consumers have reported unauthorized charges.
What to do if you see GOOGLE *Play g.co/helppay on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see GOOGLE *Play g.co/helppay on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "GOOGLE *Play g.co/helppay", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized charge"
State clearly that you did not authorize this charge and have no relationship with this merchant.
- 4
File a complaint with the CFPB
Submit at consumerfinance.gov/complaint — CFPB complaints are forwarded to your bank and require a formal response within 15 days.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "GOOGLE *Play g.co/helppay" on my bank statement?
- Users reported multiple unauthorized charges with this descriptor, ranging from $2 to $14, appearing on their credit card statements.
- Is "GOOGLE *Play g.co/helppay" a scam?
- Yes. "GOOGLE *Play g.co/helppay" is classified as a Unauthorized Google Play charges with a threat level of 80/100 in the TitanAlert database. It has been reported by 1 consumer and is considered high severity.
- How much does "GOOGLE *Play g.co/helppay" typically charge?
- The typical charge amount for "GOOGLE *Play g.co/helppay" is $2.xx-$14.xx. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "GOOGLE *Play g.co/helppay" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported GOOGLE *Play g.co/helppay?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by GOOGLE *Play g.co/helppay?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
Related Fraudulent Descriptors
Other unauthorized google play charges descriptors in our database
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⚠️Unauthorized charge with changing descriptor
A descriptor used for unauthorized charges, potentially after an initial low-cost service, making it difficult for users to identify the source of the charges.
GOOGLE *GOOGLE STORE G.CO/HELPPAY# NS
⚠️Fraudulent charge/Unauthorized use of card details
A large fraudulent charge of $918.65 CAD with the descriptor "GOOGLE *GOOGLE STORE G.CO/HELPPAY# NS" indicates a significant unauthorized transaction, likely due to compromised card details being used for fraudulent purchases.
APPLE.COMBILL,IE
⚠️Unauthorized charges, fraudulent transactions
A highly suspicious descriptor, likely a spoofed version of "apple.com/bill", used for fraudulent transactions with immediate deductions and no purchase confirmation.