Bank Statement Descriptor
DUO-PAYMENTFraudulent Bank Statement Charge — Hidden subscription
$12.99
1
Hidden subscription
Yesterday
What is this charge?
Another variation of a direct Duolingo charge. The shortened name and hyphen might confuse users.
How much does DUO-PAYMENT charge?
The typical charge amount for "DUO-PAYMENT" is $12.99. Victims have reported similar amounts. Check your full statement history for multiple or recurring charges.
Is DUO-PAYMENT a scam?
"DUO-PAYMENT" is highly suspicious. Our database rates it 75/100 for fraud risk. Multiple consumers have reported unauthorized charges.
What to do if you see DUO-PAYMENT on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see DUO-PAYMENT on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "DUO-PAYMENT", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized recurring charge"
Tell your bank you never authorized a subscription. This is covered under Regulation E (debit cards) or the Fair Credit Billing Act (credit cards).
- 4
Cancel at the source
Search your email inbox for any confirmation from this merchant and cancel any linked account. Screenshot the cancellation confirmation.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "DUO-PAYMENT" on my bank statement?
- Another variation of a direct Duolingo charge. The shortened name and hyphen might confuse users.
- Is "DUO-PAYMENT" a scam?
- Yes. "DUO-PAYMENT" is classified as a Hidden subscription with a threat level of 75/100 in the TitanAlert database. It has been reported by 1 consumer and is considered medium-high severity.
- How much does "DUO-PAYMENT" typically charge?
- The typical charge amount for "DUO-PAYMENT" is $12.99. However, amounts may vary. Always check your full statement history for multiple charges.
- How do I stop "DUO-PAYMENT" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported DUO-PAYMENT?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by DUO-PAYMENT?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
Related Fraudulent Descriptors
Other hidden subscription descriptors in our database
Cardprotect
🔄Hidden subscription trap / Fraudulent charges
After a purchase from 'Vern', multiple unauthorized charges appear on the bank statement from various related entities like 'Vernier', 'Venstore', 'Cardprotect', and 'Retrycure'.
BESTPDF
🔄Hidden subscription trap
Users are charged recurring monthly fees (e.g., £39, €39.95, $40, $45, $56) after an initial low-cost payment (e.g., £2, $0.5, $1) for a one-time service, with reports of refusal to refund and difficulty in cancellation.
KP COMMERCE
🔄Unauthorized continuity plan, Hidden subscription trap
Inferred descriptor from FTC enforcement action against KP Commerce, LLC for unauthorized continuity plans for CBD and Keto-related products.