Bank Statement Descriptor
BigRockFraudulent Bank Statement Charge — Unrecognized charge/Misleading descriptor
Amount varies
1
Unrecognized charge/Misleading descriptor
3 days ago
What is this charge?
A descriptor that appears on credit card statements for transactions done on other platforms (e.g., ResellerClub), causing confusion.
How much does BigRock charge?
The charge amount for "BigRock" varies. Victims have reported different amounts. Always check your full statement history for recurring charges.
Is BigRock a scam?
"BigRock" has been reported as potentially fraudulent. The threat level of 50/100 indicates significant risk. Proceed with caution.
What to do if you see BigRock on your statement
- Freeze your card immediately — Contact your bank to block further unauthorized charges.
- Contact your bank — Call the number on the back of your card to initiate a dispute within 60 days.
- File an FTC report — Report at reportfraud.ftc.gov to create an official record.
Do NOT pay this charge
If you see BigRock on your statement and did not authorize it, contact your bank immediately to dispute it. Do not attempt to contact the merchant directly.
How to Dispute This Charge
- 1
Gather evidence
Take a screenshot of the charge on your statement showing "BigRock", the date, and amount. Save it as a PDF if possible.
- 2
Contact your bank immediately
Call the number on the back of your card or use your bank's app to initiate a dispute. Do this within 60 days of the charge date.
- 3
Use dispute reason: "Unauthorized charge"
State clearly that you did not authorize this charge and have no relationship with this merchant.
- 4
File a complaint with the CFPB
Submit at consumerfinance.gov/complaint — CFPB complaints are forwarded to your bank and require a formal response within 15 days.
- 5
Follow up in writing
Send a certified letter to your bank within 10 days of the phone call to create a legal paper trail. Keep the tracking number.
Frequently Asked Questions
- What is "BigRock" on my bank statement?
- A descriptor that appears on credit card statements for transactions done on other platforms (e.g., ResellerClub), causing confusion.
- Is "BigRock" a scam?
- Yes. "BigRock" is classified as a Unrecognized charge/Misleading descriptor with a threat level of 50/100 in the TitanAlert database. It has been reported by 1 consumer and is considered low severity.
- How much does "BigRock" typically charge?
- The charge amount for "BigRock" varies. Victims have reported different amounts. Check your statement history for recurring charges.
- How do I stop "BigRock" from charging me again?
- To stop future charges: (1) Contact your bank and request a new card number immediately, (2) Dispute all charges as unauthorized, (3) Search your email for any confirmation from this merchant and cancel any accounts, (4) File a complaint with the FTC at reportfraud.ftc.gov.
How many people have reported BigRock?
1 consumer has reported this charge in the TitanAlert database. This community data helps others identify fraudulent charges quickly.
Were you charged by BigRock?
Your report helps protect other consumers. Share your experience — amount, date, and resolution.
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